CARL & Compass support
Need help with CARL or Compass?
Start with the guide pages for a quick answer. If something’s broken, confusing, or missing, send us the details and we’ll route it to the right place.
We typically reply within one business day.
CARL guides
Using CARL lesson planning
Lesson creation, components, teaching resources, blocks, Ask CARL, publishing, and downloads.
Compass guides
Tracking curriculum coverage
Classes and subjects, plans and logs, coverage, reports, and Compass settings.
Still need help?
Helpful details: whether you’re using CARL, Compass, or both, and where you got stuck. Links, screenshots, lesson or class details, or the guide you were on all help us respond faster.
Prefer email? Write us at hi@hicarl.ai.