CARL Support
Need help with CARL?
Choose the path that fits best. For quick how-tos, start with Learn & Support. For bugs, requests, or account questions, send us the details and we’ll take it from there.
A quick note before you send
We typically respond within 24 hours. For issues, screenshots are especially helpful. For requests, classroom context helps us understand what teachers actually need.
Not sure where to start? Quick guides may answer your question faster than a form.
Not sure which one to choose?
and we’ll route it from there.
Helpful details
Tell us what you’re working on and where you got stuck. Links, screenshots, lesson details, or the guide you were using can help us respond faster.
Helpful details
Include what you were trying to do, what happened, what you expected to happen, and the steps to reproduce it. A screenshot is extremely helpful.
Helpful details
Share the type of template, feature, resource, or guide you’d like to see. Classroom context, grade level, subject area, and examples help us prioritize useful improvements.