CARL & Compass Support
Need help with CARL or Compass?
Start with the guide pages for a quick answer. If something’s broken, confusing, or missing, send us the details and we’ll route it to the right place.
Find an answer first
Guide pages for common questions
Usually the fastest path for “where do I click?” or “how does this work?” questions.
CARL Guides
Using CARL lesson planning
Lesson creation, components, teaching resources, blocks, Ask CARL, publishing, and downloads.
Compass Guides
Tracking curriculum coverage
Classes and subjects, plans and logs, coverage, reports, and Compass settings.
Still need help?
Send us a message
Can’t find it in the guides? Tell us what’s going on and we’ll route it to the right place. We typically reply within 24 hours.
Helpful details: tell us whether you’re using CARL, Compass, or both, and where you got stuck. Links, screenshots, lesson or class details, or the guide you were on help us respond faster.
Prefer email? Write us at hi@hicarl.ai.